F4i: Framework For Intervention


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Difficult Conversations - planning / engaging / being effective

Call 0121 464 1391 for more details and fees for the day. Cost £190. Substantial concessions for Framework Associate schools schools. Fee includes refreshments, lunch and course source book Venue: Campanile Hotel, Aston Lock, Birmingham Please return booking form to: Framework for intervention Inclusion Support Education Centre Perry Common Road Erdington Birmingham, B23 7AT		Day Course for behaviour coordinators /leaders in schools. Thursday February 26th 2009 or Thursday June 11th 2009 School staff with management responsibility for good behaviour will often get involved in difficult conversations with colleagues parents and older pupils. This day will help in preparing for and dealing with any of the situations that cause difficulties including giving bad news, giving negative feedback, being criticized, coping with aggressive responses. The day will show- through using examples from the work of behaviour leaders / BeCos - the essential techniques for understanding and being effective in the inevitable difficult conversations that happen as part of the work. The course material has been used successfully with headteachers and senior managers from primary and secondary schools. Feedback showed that they felt more able to: Be prepared Make sure they were heard Understand how to cope with the stress Get the best out of the conversation Talk about what really matters (The February day will have more of a primary focus and the June day will have more secondary examples. But participants from both phases are welcome on either day)		Booking Form
		This course is partly based on work carried out at Harvard University. The cost includes a copy of the book written by the Harvard team.

Framework for Intervention is a non-profit making agency of Birmingham City Council's Children, Young Person and Families Department (Children's Services). It is administered within the Educational Psychology Service.